Transpeed provides expert offshore business process outsourcing services to help you and your company provide better, faster service while becoming more profitable than ever! Our highly-skilled front and back office professionals go through industry-leading training programs designed to delight and retain your customers for the ultimate in satisfaction, increased lifetime value and maximum profitability. We are the best in the business and our mission is to help you succeed. Contact us today to see how we can help you.
Transpeed’s team has the experience in the process of converting interactions to sales. Your inbound marketing efforts create the demand for a consumer to order or for more information.
Our team focuses on each buyer and their personal needs, goals, pain points to successfully maximize the revenue from each transaction. Our philosophy is “You only get one chance to make a first impression”.
Transpeed’s culturally attuned team assists your customers efficiently and in a friendly manner. We adjust ourselves to the personality of your customers, going beyond and taking that extra step to create the best most memorable experiences they have ever had. We create “WOW” interactions that will set your business apart from your competition.
Customer Retention & Loyalty
Transpeed supports multiple engagement channels throughout the customer life cycle focused on retaining your customers. Services include inbound, outbound and cross channel solutions to provide increasing value for your customers thus reducing customer churn and bonding customers to your brand.
Our omnichannel solution provides the tools, technology and expertise to consistently engage with your customers in the channels they want, when they want. The blending of technologies with the human touch, enables our best-class-solutions to deliver rewarding experiences and seamless customer engagement.
Back office behind-the-scenes processes handled efficiently, accurately, and cost effectively can have a big impact on your bottom line. Lower labor and real estate costs are the main drivers for outsourcing and offshoring these administrative functions.
Revenue Cycle Management
Transpeed provides all the administrative functions in handling claims, processing payment and generating revenue, which includes the entire life of an account from creation to payment. RCM unifies the business and clinical sides of healthcare by coupling administrative data with the treatment a patient receives and their healthcare data. Timely communications with insurance companies is a most important part of this cycle.